At Exclusive Use, your privacy is our priority.
At Exclusive Use, we respect your privacy and are committed to protecting your personal information. This page provides a clear overview of how we collect, use and manage your information when you engage with our platform.
For more detailed information, please refer to our full Privacy Policy here.
1. Information We Collect & How we collect it
We may collect personal information including:
- your name, email address & contact details name
- company name, role & business information
- enquiry, booking or application details
- records of communications with us
- website usage information (such as IP address & browsing activity)
We only collect information that is reasonable necessary to provide our services & operate our platform.
We generally collect information directly from you when you:
- submit and enquiry or complete a form
- interact with listings or request information
- communicate with us by email, phone or social media
- browse or use our website
In some cases, we may also receive information from trusted partners, event organisers or affiliated organsations where relevant.
2. How We Use Your Information
We use your information to:
- connect you with curate properties & experiences
- manage enquiries, bookings & relationships
- communicate with you about yoru enquiry or our services
- provide relevant updates, insights or opportunities
- improve our platform, services & user experience
- meet legal & regulatory obligations.
We may also send you marketing communications where appropriate. You can opt out at anytime.
3. Who we share your information with
We may share your information where necessary to deliver our services, including with:
- property partners & suppliers related to your enquiry
- trusted service providers (such as technology, hosting & analytics partners)
- payment providers and professional advisers
- regulatory authorities where required by law
We take reasonable steps to ensure your information is handled securely and responsibly.
4. Cookies & website Data
Our website uses cookies and similar technologies to :
- enhance functionality and user experience
- understand how visitors use our platform
- support analytics and performance improvements
You can manage your cookie preferences through your browser settings.
5. Storage & security
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
Your information is stored securely and retained only for as long as necessary to deliver our services or meet legal obligations.
6. Access & updates to your information
You can request access to, or correction of, the personal information we hold about you at any time.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we operate.
Any updates will be published on this page, with the revised date clearly noted.
All updates will be posted on this page with the revised date.
8. Contact Us
If you have any questions or concerns about this policy, please contact:
Exclusive Use
- Email: hello@exclusiveuse.com.au
- Phone: +61 2 99225520
- Business Hours: Monday to Friday: 9:00 AM – 5:30 PM (AEST) / Saturday – Sunday: Closed
- Address: Suite 8, Level 2, 9-11 Myrtle Street, North Sydney NSW 2060 Australia
For more detailed information, including how to make a complaint, please view our full Privacy Policy here: